Privacy policy

Teresa Monroe collects the following data:

• Personal identification information (Name, email address, phone number)
• We may also ask you for your company name and job role

How do we collect your data?

You directly provide Teresa Monroe with most of the data we collect. We collect data and process

data when you:

• Fill-in a form, register online or place an order for any of our products or services.
• Voluntarily complete a customer survey or provide feedback on any of our message
• boards or via email.
• Use or view our website via your browser's cookies.

Teresa Monroe may also receive your data indirectly from the following sources such as:

• Club CX

How will we use your data?

Teresa Monroe collects your data so that we can:

• Process your order, manage your account.

• Contact you with special offers on products and services we think you might like.

Teresa Monroe will never share your data with partner companies unless you are explicitly agreeing about this transfer

When Teresa Monroe processes your order, it may send your data to, and also use the resulting information from, credit reference agencies and payment processing partners to prevent fraudulent purchases.

How do we store your data?

• Teresa Monroe securely stores your data at our hosted data centers in France and in Germany.
• Teresa Monroe will keep your personal data for up to 2 years. Once this time period has expired, we will delete your data unless your contract with us has been extended or you have engaged in new discussions with us.
  

Marketing

• Teresa Monroe would like to send you information about products and services of ours that we think you might like.
• If you have agreed to receive marketing, you may always opt out at a later date.
• You have the right at any time to stop Teresa Monroe from contacting you for marketing purposes
• If you no longer wish to be contacted for marketing purposes, please click here.

What are your data protection rights?

Teresa Monroe would like to make sure you are fully aware of all of your data protection rights.

Every user is entitled to the following:

• The right to access - You have the right to request Teresa Monroe for copies of your personal data. We may charge you a small fee for this service.
• The right to rectification - You have the right to request that Teresa Monroe correct any information you believe is inaccurate. You also have the right to request Teresa Monroe to complete information you believe is incomplete.
• The right to erasure — You have the right to request that Teresa Monroe erase your personal data, under certain conditions.
• The right to restrict processing - You have the right to request that Teresa Monroe restrict the processing Of your personal data, under certain conditions.
• The right to Object to processing - You have the right to Object to Teresa Monroe's processing of your personal data, under certain conditions.
• The right to data portability - You have the right to request that Teresa Monroe transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email below

Call us or write to us: hello(a)teresamonroe.com

What are cookies?

Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our websites, we may collect information from you automatically through cookies or similar technology.

How do we use cookies?

Teresa Monroe uses cookies in a range of ways to improve your experience on our website, including:

• Keeping you signed in
• Understanding how you use our website
• Maintaining your preferences

What types of cookies do we use?

• There are several different types of cookies. Teresa Monroe uses these cookies so that we recognize you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.

How to manage cookies

You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

Privacy policies of other websites

The Teresa Monroe website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

Changes to our privacy policy

Teresa Monroe keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 22 July 22, 2024.

How to contact us

If you have any questions about Teresa Monroe's privacy policy, the data we hold on you, or you

would like to exercise one of your data protection rights, please do not hesitate to contact us.

Call us or write to us at: hello(a)teresamonroe.com