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We're operating where you are are
With a global team we're able to adjust our efforts based on every unique client.
Hawai
Our consultants in Hawai serve as a hub for innovation and relaxation, embodying the spirit of Aloha. Nestled in a paradise of natural beauty, this location allows us to fuse creativity with tranquility, fostering a unique working environment that stands out in the heart of the Pacific.
Milano
In the fashion and design capital of the world, our Milano-based consultants blend style with strategy. Here, we channel the city's vibrant energy and forward-thinking ethos into our innovative solutions, ensuring that we remain at the forefront of business transformation.
Amsterdam
Situated in one of Europe’s most dynamic cities, our Amsterdam consultants thrive on the city's progressive culture and rich history. This location is a beacon of creativity and entrepreneurship, allowing us to tap into a diverse and talented workforce to drive exceptional results.
Geneve
In the heart of Geneva’s international business hub, our consultants are strategically placed to cater to a global clientele. Surrounded by world-renowned organisations, this location is ideal for fostering significant connections and delivering services with an uncompromising commitment to excellence.
Berlin
Our Berlin-based consultants reflect the city’s spirit of innovation and diversity. As a melting pot of ideas and cultures, Berlin provides a rich tapestry of opportunities for growth and collaboration, driving our mission to offer groundbreaking solutions.
London
Situated in the heart of one of the world’s leading financial centres, our consultants in London leverage the city's extensive business networks and rich history to deliver cutting-edge solutions that keep our clients ahead of the curve.
Paris
Our consultants near the iconic Champs-Élysées exude elegance and sophistication. As a city renowned for its cultural and intellectual heritage, Paris provides a stimulating environment for our team to develop creative and effective strategies that reflect the grandeur and precision of French excellence.
Kind words from people we work with
We love working with our clients, and so do they.
Teresa Monroe’s teams helped us create a unique customer experience measurement tool, tailored to Leroy Merlin’s DNA.
Thanks to this, we listen to our customers in real time on all the customer paths in a customer centric approach. An extremely professional methodological and human support.
Edouard Delemme
Project Manager for studies and foresight
Without being above ground, this medium-term strategy has been associated with a pragmatic road map with short-term actions: customer satisfaction survey, identification and updating of personas and customer journey, implementation of tools, kpis, processes , rituals, benchmark…
So many topics covered effectively both by the seriousness and professionalism of the Teresa Monroe team and because now they have become a Legrand team. Our goals are theirs and this is how we can move forward with confidence and efficiency.
Jérôme Boissou
CX Program Project Leader
Customer experience is in Videotron's DNA, and we make concrete efforts every day to maintain our leadership position in this area. We continuously measure the performance of our products and the satisfaction with the service provided by Videotron employees.
Competent, rigorous, agile, available, collaborative: Teresa Monroe's resources played a key role in the successful implementation of the Qualtrics platform at Videotron and acted, throughout the integration, as a business partner concerned with the quality of deliverables and the respect of deadlines.
Sonia Vincent
Senior Analyst, Market Research & Strategic Analysis
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