Jaime Valle

CX Advisor

2 languages

Spanish & English

10+

Years of management experience

Jaime is a Customer Service Expert with over 10 years of experience. He built the CX Program at Sedex and served as Customer Service Manager at both Sedex and GSK. A former customer of Teresa Monroe, Jaime joined the company in 2023 and has since worked on various CX programs with companies such as ASML, Legrand, and Manutan.

Skills: Jaime is Lean 6 Sigma Green Belt Certified and is a finalist in the Customer Experience Magazine (CXM) Stars Top Professionals 2023. He excels in project management and is a certified Qualtrics expert. Jaime is an experienced trainer and manager, with a strong focus on enhancing customer and employee experiences to boost revenue and strengthen brand reputation.

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View some of our other team members & locations

Our consultants in Hawai serve as a hub for innovation and relaxation, embodying the spirit of Aloha. Nestled in a paradise of natural beauty, this location allows us to fuse creativity with tranquility, fostering a unique working environment that stands out in the heart of the Pacific.

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Milano

Italy

In the fashion and design capital of the world, our Milano-based consultants blend style with strategy. Here, we channel the city's vibrant energy and forward-thinking ethos into our innovative solutions, ensuring that we remain at the forefront of business transformation.

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Amsterdam

Netherlands

Situated in one of Europe’s most dynamic cities, our Amsterdam consultants thrive on the city's progressive culture and rich history. This location is a beacon of creativity and entrepreneurship, allowing us to tap into a diverse and talented workforce to drive exceptional results.

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Geneve

Switzerland

In the heart of Geneva’s international business hub, our consultants are strategically placed to cater to a global clientele. Surrounded by world-renowned organisations, this location is ideal for fostering significant connections and delivering services with an uncompromising commitment to excellence.

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